there’s
WiFi.
SUPERIOR TECHNOLOGY
Fastest internet – the Philippines’ most stable
Woofy provides you fastest internet speed with the lowest latency due to advanced bandwidth management. Choose your plans on demand. You always get what you pay for. Your neighbor can never hog your bandwidth even if he downloads using a download manager that is designed to grab the bandwidth of other users. You get consistent performance all the time....
Subscription Plans
Unli Woofy PRESTIGE
P3000 for 30 days
- P18000 for 365 days
- P11500 for 180 days
- P7000 for 90 days
- P3000 for 30 days
Ideal for home business office set up and professional gamers up to 3 players.
- All the benefits of Unli Woofy plus more...
- up to 200Mbps
- Upgrade or downgrade on demand
- Supports up to 5 simultaneous 4K Ultra-HD streaming videos
Unli Woofy ELITE
P2000 for 30 days
- P12000 for 365 days
- P7500 for 180 days
- P5000 for 90 days
- P2000 for 30 days
Ideal for a household of 6-8 users that requires better high-speed internet experience.
- All the benefits of Unli Woofy plus more...
- up to 100Mbps
- Upgrade or downgrade on demand
- Supports up to 4 simultaneous 4K Ultra-HD streaming videos
Unli Woofy ADVANTAGE
P1500 for 30 days
- P10000 for 365 days
- P6000 for 180 days
- P3500 for 90 days
- P1500 for 30 days
Perfect for a family of 4-5 simultaneous users who are
heavier work-from-home users, and other online activities.
- All the benefits of Unli Woofy plus more...
- up to 50Mbps
- Upgrade or downgrade on demand
- Supports up to 2 simultaneous 4K Ultra-HD streaming videos
Unli Woofy
P1000 for 30 days
- P6000 for 365 days
- P3600 for 180 days
- P2500 for 90 days
- P1000 for 30 days
Ideal for a household of 2-3 users to enjoy seamless web browsing and video conferencing.
- No lock-in contract
- up to 30Mbps
- Unlimited Prepaid WiFi subscription
- Free installation and WiFi router
Why choose Woofy?
UNLIMITED WIFI
No more worrying about data caps
Pay weekly, monthly, quarterly, half-yearly or yearly! We want you to enjoy our internet, without ever worrying about data cap.
AFFORDABLE PACKAGES
Enjoy stable WiFi for a lower price
Avail of the package that best suits your needs at a fraction of the price of other internet service providers.
CUSTOMIZED PLANS
Craft the perfect plan for your household
Avail of the package that best suits your needs at a fraction of the price of other internet service providers.
BANDWIDTH MANAGEMENT
Fast internet speed where you need it
Guaranteed Advanced Bandwidth Management to ensure all subscribers get optimal internet performance.
TECHNICAL INFO FOR NERDS!
Highest reliability using the fastest Gigabit Fiber connection
- Advanced Bandwidth Management
- Unlimited WiFi with a dedicated WiFi AP per unit
- Protect your privacy with WPA2 Advanced Encryption standard
- Direct wired RJ45 connection available
LOCATIONS
We’re continuously expanding our coverage
We’re working on bringing high-speed, reliable WiFi to all SMDC Residences. Check from the list below to see if Woofy is already available in your area.
- Air Residences
- Berkeley Residences
- Bloom Residences
- Blue Residences
- Breeze Residences
- Charm Residences
- Cheer Residences
- Coast Residences
- Green Residences
- Green 2 Residences
- Hill Residences
- Hope Residences
- Jazz Residences
- Light Residences
- Leaf Residences
- Lush Residences
- Mezza I Residences
- Mezza II Residences
- Park Residences
- Princeton Residences
- S Residences
- Sea Residences
- Shell Residences
- Shore 1 Residences
- Shore 2 Residences
- Shore 3 Residences
- Spring Residences
- Sun Residences
Frequently Asked Questions
Is your question not here? Send us a message and we’ll get back to you as soon as possible.
- PLANS
- CONNECTION
- ACCOUNT
- WALLET
How can I purchase a subscription plan?
To purchase a Woofy subscription plan, you need to login to Woofy Portal (portal.woofy.ph) then go to the Home section, choose a plan then click “Buy”. Note: Please make sure you have enough funds in your wallet
How to download a copy of your official receipt?
1. Login to portal.woofy.ph.
2. Click on "Accounts" tab.
3. On the recent transactions, click on the O.R. number to download PDF copy of the official receipt
What happens when my plan expires?
When the subscription plan expires, the system will automatically terminate your plan and you will no longer be able to access the internet.
Is there a reconnection fee if my plan expires?
No.
Can I purchase an additional subscription plan before my plan expires?
Yes, depending on the subscription plan, the system may extend the expiration date or suspend the current the plan for later use.
Is there a data limit in your plans?
No, our subscription plans are unlimited. That means you can use the service any way you want without worrying about your usage.
What are the plans available and what is the bandwidth or speed?
The current plans available are as follows:
Unli Woofy
•Unli Woofy 365 – Unlimited WiFi for 365 days.
•Unli Woofy 180 – Unlimited WiFi for 180 days.
•Unli Woofy 30 – Unlimited WiFi for 30 days.
•Unli Woofy 7 – Unlimited WiFi for 7 days.
Unli Woofy Advantage
•Unli Woofy 30 Advantage - Unlimited WiFi for 30 days
Unli Woofy Elite
•Unli Woofy 30 Elite - Unlimited WiFi for 30 days
Unli Woofy Gaming
•Unli Woofy Gaming - Unlimited WiFi for 1 day.
All plans are unlimited WiFi and designed to support unlimited High Definition Video streaming, web conferencing and web browsing applications.
What if I did not use my internet for several days?
Our plan is a time based subscription so whether you use the service or not, the fee is the same. You may purchase daily or weekly packages if this is more convenient for you.
Can I purchase a subscription plan even if I am not currently connected to Woofy WiFi?
Yes, you can purchase and activate subscription plan even if you are using other internet service providers.
Is there a limit to the number of users per WiFi subscription?
There is no limit, but the service is optimized for 5 to 6 simultaneous users per Woofy connection. This includes the simultaneous use of Smart TV's , computers, mobile phones, tablets, etc., on the Woofy connection. Exceeding the recommended limit will result in slowdown.
What is Unli Woofy 30 ELITE?
The Unli Woofy ELITE family is our newest plan that gives highest bandwidth and better latency than our already excellent standard Unli Woofy Plans. We are initially offering Unli Woofy ELITE as a pre-paid 30 day package.
The additional capacity of Unli Woofy ELITE allows 5-8 simultaneous users to simultaneously watch streaming video. Streaming applications like YouTube, Facebook Live, Netflix and Prime Video are among the most bandwidth intensive applications in use today. The ELITE plan also improves your online gaming and “work from home” experience because of its better latency performance.
The ELITE plan “pre-empts” your existing plan. If you have an existing Unli Woofy Plan and you purchase and activate an Unli Woofy ELITE plan, your bandwidth capacity and latency performance will be increased in real time. Your existing Unli Woofy Plan will be suspended and the Unli Woofy ELITE Plan will be activated.
Only Woofy gives you this ability to upgrade and downgrade your plan when you need it.
What is Unli Woofy 30 ADVANTAGE?
The Unli Woofy ADVANTAGE family gives even higher bandwidth and better latency than our already excellent standard Unli Woofy Plans. We are offering Unli Woofy ADVANTAGE as a pre-paid 30 day package.
The additional capacity of Unli Woofy ADVANTAGE allows 3-5 simultaneous users to simultaneously watch streaming video. Streaming applications like YouTube, Facebook Live, Netflix and Prime Video are among the most bandwidth intensive applications in use today. The ADVANTAGE plan also improves your online gaming and “work from home” experience because of its better latency performance.
The ADVANTAGE plan “pre-empts” your existing plan. If you have an existing Unli Woofy Plan and you purchase and activate an Unli Woofy ADVANTAGE plan, your bandwidth capacity and latency performance will be increased in real time. Your existing Unli Woofy Plan will be suspended and the Unli Woofy ADVANTAGE Plan will be activated.
Only Woofy gives you this ability to upgrade and downgrade your plan when you need it.
How do you 'Upgrade and Downgrade' your Unli Woofy ELITE / ADVANTAGE Plan?
Upgrading and downgrading your ELITE/ADVANTAGE plan is simple.
Simply purchase and activate the Unli Woofy 30 ELITE / ADVANTAGE plan and you will immediately get all the benefits of the ELITE / ADVANTAGE plan. If you have an existing Unli Woofy plan, the existing plan will be suspended. if you no longer need the higher performance, and Unli Woofy is perfect for your normal broadband usage, you can downgrade the active Woofy ELITE / ADVANTAGE plan by manually activating any suspended Unli Woofy package. The Unli Woofy ELITE / ADVANTAGE plan will be suspended and the unused credits will be stored so you can use your Unli Woofy ELITE / ADVANTAGE plan anytime you need it in the future.
I am currently subscribed to an Unli Woofy package, can I purchase Unli Woofy ELITE / ADVANTAGE plan?
Yes, you can purchase Unli Woofy Elite / Advantage anytime you want. Once you activate your Unli Woofy ELITE / ADVANTAGE plan, your current subscription will be suspended. You can activate your suspended Unli Woofy Plan anytime to save the remaining unused Unli Woofy ELITE / ADVANTAGE plan for when you need it more.
What happens when my plan is suspended?
When a plan is suspended, the prepaid usage counter stops. This means that the remaining usage in your current plan is saved and you will not lose a single second of unused time credits. You may also manually activate a suspended plan anytime you want. When you do this, the suspended plan will be activated, and the current active plan will be suspended.
Will I lose my Internet connection if I forget to activate a suspended plan?
No! To ensure you never lose your Internet access, if you have an unused Woofy plan, and your current active plan expires, your oldest suspended plan will automatically resume. We recommend you always have an Unli Woofy plan on standby in case you forget to purchase a prepaid Woofy package. So, you will always have a high performance, unlimited broadband internet connection.
Why can I not access the internet?
If you don't have internet access, please follow the basic guidelines below in troubleshooting:
a) Check that you are successfully connected to Woofy WiFi.
b) Login to Woofy Portal and check if you have active subscription.
c) Verify if other devices connected to Woofy WiFi have internet access.
d) If needed, you can contact Woofy support at support@woofy.com.ph.
How can I contact Woofy for support?
Woofy support can be reached via Viber and Email (support@woofy.com.ph).
Can I use LAN cable to connect my device instead of WiFi?
Yes, the WiFi AP/Router has a built-in 4 ethernet ports.
How to change WiFi name and password?
1) Install the TP-Link Tether App from Google Playstore or App Store.
2) Connect to Woofy WiFi router.
3) Open the Tether App then click on “Sign Up”. You need to provide valid email address and assign your own password.
4) Check your email from TP-Link then click on “Click to Finish Registration”.
5) Go back to the Tether App then click “Activated & Log In”.
6) Tap on the Local Device “TL-WR840N” to log in. The default Username and Password is “admin”.
7) Tap on the WiFi device (e.g. TP-Link_XXXX) then tap “2.4GHz Wireless TP-Link_XXXX”. Update the Network Name and Password then tap “Save”.
8) In addition, you can also change the default username/password of the WiFi router. Just go to Tools >> System then tap on “Login Account” to enter the current password (default is “admin”). Then enter your new Username and Password.
Do you give rebates due to technical reasons?
Yes, we will give you a 1-day connection credit for every day or fraction of a day of downtime. For example, if you were not able to use our service for 3 hours due to any technical issues, we will give you 1-day credit.
How do I create an account?
To create an account, follow the steps below:
a. Connect to the AP router inside your condo unit then go to the Woofy Portal (portal.woofy.ph).
b. Provide valid mobile number or email address
c. Enter the verification code then fill up the required fields
How to share internet access to my family?
When your account has valid subscription already, other family members will just need to connect to the Woofy WiFi in your condo unit to access the internet. Only one account is needed per condo unit.
You may also change the SSID and passphrase of your WiFi AP to increase the security of your WiFi connection.
Where do I top up or add funds to my wallet?
To top up or add funds to your wallet, use the Cliqq mobile app or Cliqq kiosk then go to any 7-eleven stores to pay. You will need the following information:
a.Mobile number or Subscriber ID
b.Your name
c.Amount.
Please note that there is a PHP10 fee per transaction. If you want to top up PHP1,000, you need to pay PHP1,010.
Other than 7-eleven, where else can I top up?
Aside from 7-eleven, you may also top up your Woofy Wallet using GCash, GrabPay and Credit/Debit card by selecting Top Up tab in the Woofy portal.
Note: Internet access is required to pay using GCash, GrabPay, Credit or Debit Card.
How can I verify my payment with 7-eleven?
When a transaction is successful with 7-eleven, you will be given a receipt with a reference id. You will also get an sms or email from us regarding the transaction. In addition, you can also check your wallet balance and transaction history in the Woofy Portal.
Can I transfer funds from my wallet to other users?
Yes. To transfer fund to other users, just go to the Woofy Portal (portal.woofy.ph) transfer section then indicate the target subscriber id or mobile number and the amount you want to transfer.
Is there a minimum amount required when adding funds with 7-eleven?
Yes. The minimum amount is PHP60 (PHP50 load plus P10 convenience fee for Cliqq).
Is there a transaction fee when adding funds via 7-eleven?
Yes. The transaction fee is PHP10 per transaction.
CONTACT US
Have any questions?
Whether you’re thinking of availing of a Woofy Plan or you’re a current subscriber. we’re here to answer any concern.
- Technical Support
- Account Related
- Subscription Plan
- Others
- New Installation
- Subscription Plan
- Others
- Air Residences
- Berkeley Residences
- Bloom Residences
- Blue Residences
- Breeze Residences
- Charm Residences
- Cheer Residences
- Coast Residences
- Green Residences
- Green 2 Residences
- Hill Residences
- Hope Residences
- Jazz Residences
- Light Residences
- Leaf Residences
- Lush Residences
- Mezza I Residences
- Mezza II Residences
- Park Residences
- Princeton Residences
- S Residences
- Sea Residences
- Shell Residences
- Shore 1 Residences
- Shore 2 Residences
- Shore 3 Residences
- Spring Residences
- Sun Residences
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